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Integrations overview

Integrations are the platform's connections to external services your tenant uses. Each integration is its own page under Integrations in the sidebar.

  • Email SMTP — for transactional emails (verification, recovery, OTP). The most-used integration. See Email SMTP.

The platform is gradually wiring in integrations for:

  • SMS providers — Twilio, Vonage, AWS SNS, etc. for SMS-based MFA.
  • Slack — for ops-channel notifications (admin sign-ins, security events).
  • PagerDuty — for high-severity incident escalation.
  • Custom domainauth.cymmetri.com instead of the platform default.

When these ship, they'll appear in Integrations. Each integration is opt-in; no integration is required for the tenant to function (the platform provides defaults where it can).

Each integration page generally has:

  • State — enabled / disabled.
  • Credentials — typically an API key or username / password the integration needs. Stored encrypted on the platform; never displayed in plain text after entry.
  • Configuration — integration-specific (sender email, sender name, regional endpoint, etc.).
  • Test button — sends a synthetic operation to verify the integration works.
  • Audit summary — recent events from / to the integration.

For email specifically, the platform ships a default SMTP that works out of the box (low rate; for prototyping). For production, switch to your own SMTP / transactional email provider.

For SMS, the platform doesn't ship a default — SMS is a paid service with real per-send cost; tenants configure their own.

Each integration's lifecycle (added / configured / disabled / removed) records in audit under admin.integration_* events.